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Having trouble logging in? What seems to be the problem?
You need to reset your password
We don't recognize your email
We protected your account
Your account was suspended
You can’t log in with Facebook or Google+
Your email is old/inaccessible
You can't remember your email
If you forgot your password (or simply need to reset it), we can send you a link to reset it.
To reset your password:
Request a password reset by giving us your email address
Check your inbox for an email to reset your password
Having trouble logging in? What seems to be the problem?
You need to reset your password
We don't recognize your email
We protected your account
Your account was suspended
You can’t log in with Facebook or Google+
Your email is old/inaccessible
You can't remember your email
If you forgot your password (or simply need to reset it), we can send you a link to reset it.
To reset your password:
Request a password reset by giving us your email address
Check your inbox for an email to reset your password
Click the link in the email and enter a new password
Once you reset your password, you'll need to update it on all of your devices (if you use more than one device to use Pinterest).
You can't use any recently used passwords. We do this to keep your account safe and can't make any exceptions.
If your account's connected to Facebook, click Log in with Facebook when logging in
Search for your username or profile name—we'll give you a hint to the email address on the account
Request a password reset using your email addresses, including any emails you may have used in the past
Try logging in with a typo'd email address and your password. Common typos are:
Typing .con instead of .com
Typing .com instead of .net
Using @yahoo.com instead of @ymail.com
Forgetting the numbers in the address (ex: name@aol.com instead of name123@aol.com)
If you have multiple addresses, using the username of one address and the domain of another (ex: you have myname@yahoo.comand myfirstname@gmail.com, you might have signed up with myname@gmail.com)
If we notice any strange activity on your Pinterest account, we’ll reset your password and log everyone out (including you).
Strange activity includes (but isn't limited to) things like:
Logins from unusual locations
Many logins within a short period of time
Spammy behavior
Once you reset your password, you'll need to update it on all of your devices (if you use more than one device to use Pinterest).
You can't use any recently used passwords. We do this to keep your account safe and can't make any exceptions.
If your account's connected to Facebook, click Log in with Facebook when logging in
Search for your username or profile name—we'll give you a hint to the email address on the account
Request a password reset using your email addresses, including any emails you may have used in the past
Try logging in with a typo'd email address and your password. Common typos are:
Typing .con instead of .com
Typing .com instead of .net
Using @yahoo.com instead of @ymail.com
Forgetting the numbers in the address (ex: name@aol.com instead of name123@aol.com)
If you have multiple addresses, using the username of one address and the domain of another (ex: you have myname@yahoo.comand myfirstname@gmail.com, you might have signed up with myname@gmail.com)
If we notice any strange activity on your Pinterest account, we’ll reset your password and log everyone out (including you).
Strange activity includes (but isn't limited to) things like:
Logins from unusual locations
Many logins within a short period of time
Spammy behavior
Related Posts:
If your account’s suspended, you’ll see an error message when you try to log in. It may be because you did something that went against our Acceptable Use Policy.
We have policies and tools in place to keep Pinterest a safe and trustworthy site. Sometimes we make mistakes though, so if you think we shouldn’t have suspended your account, get in touch with us.
Make sure to check out our content policies to see what's allowed on Pinterest.
If you're having trouble logging in with Facebook or Google+, there are a few things you can try.
Make sure to check out our content policies to see what's allowed on Pinterest.
If you're having trouble logging in with Facebook or Google+, there are a few things you can try.
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