How to contact fb directly for support
Unfortunately, there is no way to directly contact Facebook–you can't call, text, email, or otherwise speak to an employee or affiliate of Facebook. You can, however, use Facebook's Help Center to diagnose and report a problem with your account.This wikiHow teaches you the basics of navigating Facebook's Help Center to troubleshoot common account problems.
1. Open the Facebook Help Center webpage.2. Review the options toolbar at the top of the screen.
3. Select a relevant section.
4. Follow Facebook's on-screen instructions.
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Method 1Using Facebook Resources
Open the Facebook Help Center webpage. If you aren't already logged into Facebook, you'll need click the Log In button in the top right corner of the page to enter your Facebook email address and password.
Review the options toolbar. This is at the top of the screen, directly beneath the search bar--you'll need to drag your mouse cursor over each option to view its subsections. Your options include the following:
Using Facebook - This section of the Help Center covers basic Facebook functionality, including how-tos on friending, messaging, and account creation.
Managing Your Account - Covers items such as your login and your profile settings.
Privacy and Safety - Addresses account security, unfriending people, and hacked/fake accounts.
Policies and Reporting - Covers basic reporting (abuse, spam, etc.) as well as handling a deceased person's Facebook account and reporting hacked or fake accounts.
You can also check out the "Questions You May Have" and "Popular Topics" sections on this page, since they cover common issues and complaints.
Select a relevant section. For example, if you're having a problem with an impostor account, you'd select the "Privacy and Safety" section and then click Hacked and Fake Accounts.Review additional options. In keeping with the impostor account example, you might click the "How do I report an account that’s pretending to be me?" link. Doing so will bring up a series of steps that explain how to remedy your situation.
For example, Facebook recommends dealing with an impostor account by going to the account's profile page, clicking ..., and clicking Report, then following the on-screen instructions.
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5Use the search bar to expedite your process. To do this, simply click on the search bar at the top of the Help Center page--it will say something like "Hi (Your Name), how can we help?"--and type in a few words related to your complaint. You should see several suggestions pop up in a drop-down menu below the search bar.
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