Ebay buyer management
Are you looking to resolve an issue raised by a buyer? Read our article on resolving buyer issues
Buyers impacted by your requirements can still see your listings, but they won't be able to bid on or buy your items.
You can set buyer requirements to exclude buyers who:
Have a delivery address in countries you don't want to ship to
Have a history of unpaid items
Even after setting up buyer requirements, you can still allow individual buyers who fall into these categories to buy from you by placing them on your exemption list.
How to set eBay buyer requirements
Here's how to set up your buyer requirements:
Go to Buyer Requirements - opens in new window or tab in Site Preferences.
Decide which requirements you'd like to apply to your listings, and enter any details requested.
To have settings apply to all active and future listings, select Apply above settings to active and future listings. Otherwise your settings will apply only to future listings.
By default, blocked buyers are still able to contact you about your listings. If you don't want buyers blocked by your requirements to contact you, select Don't allow blocked buyers to contact you in Site Preferences. (They may still be able to get in touch with you if it's about an existing transaction). Then select Submit.
How to view your Buyer Requirements Activity Log
To see your Buyer Requirements Activity Log:
Setting buyer requirements
To increase your chances of making a sale, you'll usually want as many potential buyers as possible. However, we understand that there may be certain types of buyer you don't want to do business with. To manage who can buy from you, you can use our buyer requirements feature.Are you looking to resolve an issue raised by a buyer? Read our article on resolving buyer issues
Buyers impacted by your requirements can still see your listings, but they won't be able to bid on or buy your items.
You can set buyer requirements to exclude buyers who:
Have a delivery address in countries you don't want to ship to
Have a history of unpaid items
Even after setting up buyer requirements, you can still allow individual buyers who fall into these categories to buy from you by placing them on your exemption list.
How to set eBay buyer requirements
Here's how to set up your buyer requirements:
Go to Buyer Requirements - opens in new window or tab in Site Preferences.
Decide which requirements you'd like to apply to your listings, and enter any details requested.
To have settings apply to all active and future listings, select Apply above settings to active and future listings. Otherwise your settings will apply only to future listings.
By default, blocked buyers are still able to contact you about your listings. If you don't want buyers blocked by your requirements to contact you, select Don't allow blocked buyers to contact you in Site Preferences. (They may still be able to get in touch with you if it's about an existing transaction). Then select Submit.
How to view your Buyer Requirements Activity Log
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To see your Buyer Requirements Activity Log:
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